Effective Date: April 30, 2026
At Mihir Mobile Solutions Inc. ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and delete information when you use the VEGU mobile application and website (https://vegu.me).
We collect information required to create, authenticate, and support your VEGU account and app experience. This may include:
We use your information to provide and secure VEGU services, including:
We do not use your phone number or email address to send marketing or promotional SMS messages. We do not use your personal information for advertising or profiling purposes.
VEGU is designed to allow users to submit reports, complaints, and communications without revealing their identity to other users or external parties. While users are required to provide certain information (such as phone number or email) for account creation, authentication, and platform security, this information is not disclosed to other users or responders as part of the reporting process. User identity is kept confidential within the VEGU system and is used only for authentication, security, and platform integrity purposes. We do not publicly associate reports or submissions with personally identifiable user information.
By submitting your phone number during registration, login, or verification in the VEGU app or website, you consent to receive one-time SMS OTP messages for authentication and identity verification purposes.
You may opt out of SMS messages at any time by replying to a message with:
Once opted out, you will not receive further SMS messages unless you reply with START to re-enable messaging.
We do not sell or rent your personal information. We do not share your phone number or personal information with third parties for marketing or advertising purposes.
We use industry-standard practices to protect your data from unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. Information you provide within the VEGU platform, including reports, complaints, and messages, may be securely shared with authorized responders or relevant entities as part of the platform’s core functionality.
Users can delete their VEGU account at any time directly within the VEGU mobile application.
To delete your account in the app:
When you delete your account, your account and associated personal data are removed from our active systems and are no longer accessible through the application. This action is irreversible and cannot be undone.
We may retain limited non-personal, aggregated, or legally required records where necessary for security, fraud prevention, legal compliance, dispute resolution, or platform integrity. Any retained information is kept only for as long as necessary for those purposes.
If you are unable to access the app, you may request account deletion by contacting us using the information below.
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.”
📧 Email: support@vegu.me
📩 Account Deletion Requests: support@vegu.me
🌐 Website: https://vegu.me
📬 Contact Form: Contact VEGU